Last updated: 10 November 2026
Who we are
Decibels.rocks is a UK gig discovery site run by Keith Trigwell, a sole trader trading as SceneReach (Decibels.rocks is part of SceneReach), 20 Acorn Avenue, Cowfold, Horsham, West Sussex RH13 8RS. We are the data controller for the personal information collected on this site.
We are registered with the Information Commissioner’s Office (ICO) under registration number ZC282013.
Questions about your data, or to use any of your rights: email [email protected] or write to the address above.
What we collect
| What | When | Why |
|---|---|---|
| Email address, first name | You sign up for gig alerts | To send you the alerts |
| Home town or postcode district (e.g. B97), favourite bands or genres | You sign up (bands and genres are optional) | To send you gigs near you that you’re likely to want |
| Proof of your sign-up: date, time, IP address, the wording you agreed to | You sign up | To show we have your permission |
| Whether you open our emails and click links | Each email we send | To stop sending to people who’ve lost interest and to improve the emails |
| Name, email, message | You use the contact form | To reply to you |
| Basic technical data (IP address, browser type) in server logs | You visit the site | To keep the site running and secure |
We do not collect payment details. Tickets are bought from the venue or ticket seller, not from us.
How we use it, and our legal basis
- Gig alert emails — your consent. We only email you about gigs if you tick the sign-up box. Alerts cover gigs listed on Decibels.rocks by any artist, matched to your area and the bands or genres you chose. You can withdraw consent at any time with the unsubscribe link in every email.
- Replying to messages — legitimate interests. If you contact us, we use your details to answer you.
- Running and securing the site — legitimate interests. Server logs help us fix faults and block abuse.
- Keeping a do-not-email list — legitimate interests and legal obligation. After you unsubscribe we keep your email address on a suppression list so we never email you again by mistake.
We do not sell your data. We do not pass your details to bands, venues or promoters unless you separately ask us to. We do not make automated decisions that have legal or similarly significant effects on you; matching gigs to your area is simply how alerts are chosen.
Who we share it with
We use a small number of trusted suppliers who process data only on our instructions, under a written contract.
| Supplier | What they do | Where the data is held |
|---|---|---|
| Brevo (Sendinblue SAS) | Sends our emails and stores the mailing list | EU (France) |
| HostGator | Hosts the website and server logs | USA |
| Make.com (Celonis) | Moves sign-up data between our systems | EU |
| Airtable | Stores our gig and subscriber records | USA |
The UK recognises the EU as giving adequate protection. Where data goes to the USA, we rely on the UK Extension to the EU–US Data Privacy Framework where the supplier is certified, or on the UK International Data Transfer Addendum otherwise.
We may also disclose data if the law requires it.
How long we keep it
| Data | Kept for |
|---|---|
| Mailing list details | While you’re subscribed. If you haven’t opened an email for 24 months, we’ll ask once if you still want alerts, then remove you. |
| Proof of consent | 2 years after you unsubscribe |
| Email address on the do-not-email list | As long as we send marketing emails |
| Contact form messages | 12 months after our last reply |
| Server logs | As long as our web host keeps them, normally no more than a few months |
Your rights
Under UK data protection law you can ask us to:
- give you a copy of the data we hold about you
- correct anything that’s wrong
- delete your data
- restrict or stop how we use it
- send your data to you or another organisation in a reusable format
To stop gig alerts, use the unsubscribe link at the bottom of any email. It takes effect straight away.
For anything else, email [email protected]. We’ll reply within one month. We may ask you to confirm who you are first.
If you’re unhappy with how we’ve handled your data, please tell us first so we can put it right. You also have the right to complain to the Information Commissioner’s Office at ico.org.uk/make-a-complaint or on 0303 123 1113.
Cookies, children and changes
Cookies. This site uses only the cookies it needs to work. We don’t use advertising or tracking cookies. If that changes, we’ll update this section and ask before setting any that need your permission.
Children. Gig alerts are for people aged 16 and over. We don’t knowingly collect data from anyone younger.
Changes. We’ll post any changes to this policy on this page and update the date at the top. If a change affects how we use your email address, we’ll tell you by email first.